Medical Booking Contract

Terms & Conditions of Service

Please review our international healthcare booking terms, price lock guarantees, and patient coordination agreements.

1. Scope of Medical Concierge Services

CareToChina acts as an international medical facilitator connecting patients with accredited hospital networks, lead surgeons, travel logistics providers, and embassy medical visa services. CareToChina does not directly administer medical advice or perform surgical procedures; medical decisions rest solely with your assigned hospital surgical team.

1.1 Hospital Accreditation & Specialist Verification

All partner hospitals in the CareToChina network hold active JCI (Joint Commission International) or equivalent national gold-standard accreditations. Surgeons are board-certified with verifiable international surgical track records.

2. Price Lock Guarantee & Payment Escrow

Once your medical evaluation estimate is confirmed and signed, CareToChina guarantees a locked-in cost with zero surprise hospital markups. Initial deposits are held in a secure escrow account and released to the hospital upon patient arrival and admission confirmation.

2.1 Booking Cancellation & Refund Policy

Cancellations initiated more than 14 business days prior to scheduled hospital admission are eligible for a 100% deposit refund, minus non-refundable embassy visa processing fees where applicable.

3. Patient Obligations & Travel Clearances

3.1 Accurate Medical Record Submission

Patients are required to provide authentic, up-to-date medical records, lab tests, and pre-existing condition disclosures. CareToChina is not liable for treatment delays resulting from omitted health disclosures.

3.1.1 Governing Law & Legal Jurisdiction

These Terms and Conditions are governed by international healthcare mediation standards and subject to the jurisdiction of partner hospital country agreements. Contact contact@caretochina.com for legal inquiries.