Pricing

Collect all of the patient’s prior medical records — outpatient, inpatient, imaging, and pathology reports — and have them professionally translated between Chinese and English for review by China-based specialists.

Based on the patient’s complete medical profile, match the strongest team of specialists from a Tier-3 hospital according to disease type and treatment goals.

The expert team fully reviews all medical records and, factoring in prior treatment outcomes, issues a professional individualized treatment recommendation, risk assessment, and feasibility report.

A remote video consultation in which the care team walks the patient through the treatment plan, expected outcomes, and potential risks, and answers all related questions.

Based on the proposed treatment plan, provide a phase-by-phase cost estimate that clearly itemizes each component.

Issue an official medical invitation letter from the hospital, advise on entry policy, and help organize and process visa application materials from start to finish.

Dedicated airport greeting with a luxury business vehicle and driver, covering transfers for the patient and companions between airport, hotel, and hospital.

Help arrange bookings at partner hotels near the hospital at preferential corporate rates.

Schedule a remote video consultation with the specialist to discuss the treatment direction and expected outcomes, and confirm pre-admission preparation, dietary requirements, and accompanying-bed arrangements — shortening the adjustment period after arrival in China.

Help prepare the complete set of hospital admission documents for overseas patients, provide interpretation support, submit hospitalization authorization, and coordinate payment either upfront or pending the insurer’s final approval — clarifying the insurance coverage scope and the patient’s out-of-pocket share.

Priority scheduling through the international department’s expert outpatient green channel at partner hospitals, reducing wait times.

A professional bilingual medical interpreter accompanies the patient throughout outpatient visits, examinations, and all tests, supporting doctor-patient communication end to end.

Coordinate all laboratory, imaging, and endoscopic examinations; prioritize arrangement of hospital beds and surgical scheduling.

A bilingual staff member provides dedicated car pickup and assists with admission registration; upon arrival, the patient receives priority consultation with the specialist to quickly begin the treatment process.

Within 15 minutes of admission, complete a full set of vital signs and BMI measurements — temperature, blood pressure, VTE, pain, nutritional status, ADL self-care risk, etc. — with particular attention to allergy and medical history, establishing the medical/nursing record.

Based on the assigned nursing level, monitoring is tailored to the patient’s condition — routine vital sign checks, with blood glucose and postural blood pressure added as needed, plus NEWS2 early-warning scoring; any abnormality is immediately reported to the physician and emergency response is initiated.

Ongoing doctor-patient communication coordination throughout the hospital stay — assisting with daily rounds, scheduling tests, and implementing the treatment plan; helping interpret doctor-patient communication and medical orders bilingually.

The specialist conducts daily rounds to assess symptoms, review test results and imaging, and evaluate treatment response and any adverse reactions to chemo/radiotherapy; regularly organizes doctor-patient communication and produces authoritative bilingual medical orders, keeping family members overseas precisely updated.

Three or more specialists from different departments hold a joint consultation, integrating each department’s assessment of the current condition to discuss and formulate the optimal comprehensive treatment plan; a medical interpreter accompanies the process throughout, along with document translation and explanation of the discussion.

Laboratory tests, imaging, and endoscopic examinations all proceed through the green-channel priority track; a bilingual interpreter accompanies the process throughout, explaining what to expect and relaying preliminary results.

Strictly follow medical orders for infusions, injections, and oral medication; sample collection follows the “triple-check, eight-point verification” protocol, with extravasation-prevention measures; catheter care, wound dressing changes, tiered care management, enhanced monitoring for adverse reactions, and psychological counseling and emotional support.

Newly admitted patients are prioritized for a private room within 34 hours of admission.

Coordinate ICU resources and open a full green channel for critically ill patients, ensuring timely treatment for acute and severe conditions.

Provide patients with cross-border medication information consultation and professional interpretation of medication plans, help coordinate access to overseas medicine resources, and ensure safe, compliant medication use.

Handle all discharge procedures on the patient’s behalf; compile and bilingually organize the complete hospitalization and imaging records for filing.

Generate a daily bilingual treatment log and test summary throughout the hospital stay, along with an itemized bill at discharge; provide the complete bilingual medical file at discharge (discharge summary, diagnosis certificate, imaging disc, test reports), covering both insurance claims and continued care after returning home.

Help organize the complete set of claim documents required by the insurance company and liaise with international commercial insurers.

A one-on-one education session led by the attending nurse and medical interpreter covering discharge medication usage, dosage, side effects, home recovery, and warning signs to watch for; confirm the follow-up schedule and provide a bilingual medication card and recovery guide.

Provide discharge medication instructions and usage guidance; help obtain the medication export certificate and customs declaration documents; issue a bilingual medication booklet so the patient’s doctor at home can continue care seamlessly.

Schedule an appointment with a top department director-level specialist for advanced-level consultation.

A dedicated bilingual medical specialist provides round-the-clock, one-on-one support throughout the entire treatment period, responding immediately to urgent matters.

A dedicated private car and driver throughout the treatment period; five-star hotel or in-hospital suite arrangements, including family-member reception assistance.

After returning home, the patient receives online follow-up covering recovery guidance and medication consultation, monitoring for adverse reactions related to radiotherapy/chemotherapy, and checking medication adherence; if anything unusual arises, the hospital is contacted promptly and a remote follow-up consultation is arranged.

The patient permanently retains priority-booking green-channel privileges, allowing priority scheduling for any future return visits.