Frequently Asked Questions

We only partner with top-tier JCI (Joint Commission International) accredited hospitals and medical centers that pass our rigorous 50-point quality audit, including surgeon credentialing, infection control rates, and patient satisfaction scores.

Our HIPAA-compliant AI engine analyzes your uploaded diagnostic reports, MRI scans, and medical history, matching them against treatment protocols from over 1,800 verified international surgical specialists to recommend the optimal hospital and doctor.

Yes! CareToChina assigns a dedicated multi-lingual Care Coordinator and certified medical interpreter to accompany you to every consultation, hospital admission, and post-op follow-up session.

No. We provide 100% transparent, locked-in all-inclusive treatment packages covering your surgery, hospital stay, doctor fees, visa facilitation, hotel stay, and transfers with zero hidden markups.

CareToChina works directly with accredited receiving hospitals and embassy representatives to issue official medical invitation letters and expedite embassy appointment slots for patient & companion.

Every CareToChina treatment package includes 12 months of post-op telehealth follow-up consultations with your surgical team, as well as coordination with your local physician.

We accept secure international bank wire transfers, major credit cards, and escrow payment protection so your funds are safely held until hospital admission is confirmed.

Absolutely. All CareToChina travel packages include visa support, airport pickup, and hotel rooming arrangements for your travel companion at no extra coordination charge.