HIPAA & GDPR Compliant

Hospital Privacy & Data Protection Policy

Your medical data privacy is protected with military-grade 256-bit encryption and strict international healthcare regulations.

1. Patient Data Protection & Encryption Framework

At CareToChina Medical Concierge, safeguarding your sensitive health records, diagnostic scans, and personal identity is our highest priority. All medical files uploaded to our patient vault are stored using 256-bit AES encryption compliant with United States HIPAA (Health Insurance Portability and Accountability Act) and EU GDPR (General Data Protection Regulation) guidelines.

1.1 Medical Scan Storage & AI Diagnostic Data Handling

When you submit MRI, CT scan, or Echocardiogram files for AI diagnostic matching, your data is anonymized prior to algorithmic processing. Diagnostic reports are accessible exclusively by your assigned lead surgeon and accredited hospital coordination team.

2. Information Sharing with Partner Hospitals

CareToChina transfers medical dossiers solely to JCI-accredited partner hospitals (such as Charité Berlin, Mayo Clinic Network, and Bumrungrad International) for the explicit purpose of medical evaluation, visa invitation issuance, and surgical scheduling. We never sell, rent, or commercialize patient data to third-party advertisers.

2.1 Embassy & Medical Visa Documentation Protocol

For patients requiring Schengen Type C or international medical visas, relevant passport details and hospital invitation letters are transmitted securely to official embassy consulates under strict confidentiality agreements.

3. Patient Rights & Data Ownership

3.1 Right to Erasure & Data Access

Patients retain 100% ownership over their medical history. You may request a complete export of your medical vault records or issue a formal request for permanent deletion of your non-clinical profile data at any time.

3.1.1 Security Contact & Data Protection Officer

For privacy inquiries or data rights requests, contact our Compliance Officer at contact@caretochina.com or call +85292540403.